Frequently Asked Questions
Default solution folder, feel free to edit or delete it.
You can return the vehicle to any legal and public parking space in the operating area, provided it is not a resident’s parking area or a company parking lo...
Mon, 1 Oct, 2018 at 5:19 PM
Yes, you can leave the car at any parking place within the operational area, provided it is not a resident’s parking area or a company parking lot. Undergro...
Mon, 1 Oct, 2018 at 4:43 PM
Can I leave a Pony in the parking lot of Avram Iancu International Airport from Cluj or Henri Coandă International Airport from Bucharest?
No, you can not!
Fri, 11 Oct, 2019 at 11:05 AM
Mon, 1 Oct, 2018 at 4:59 PM
In the event of an accident involving a Pony vehicle, it can't be done an act of amicable accident settlement. The Members must inform the police and c...
Mon, 1 Oct, 2018 at 5:06 PM
There is no obligation for you to refuel a Pony. However, in case you need to refuel, you will find a tank card in the glove compartment next to the key. Yo...
Mon, 1 Oct, 2018 at 4:47 PM
As a private or business customer, you can download your invoice directly from the GetPony app in PDF format.
Mon, 1 Oct, 2018 at 5:00 PM
If a payment has been declined, the account is suspended automatically. To unblock it, the outstanding payment can be reprocess in the app at "Invoices...
Mon, 1 Oct, 2018 at 5:01 PM
We would very much like for you to remember the following tips: Do not drink alcohol (0.0% tolerance) or drugs while driving Smoking is forbidden in the...
Mon, 1 Oct, 2018 at 5:08 PM
You can go 200 km a day. Km extra are charged at a rate of 1 ron / km.
Wed, 26 Dec, 2018 at 12:54 PM