Frequently Asked Questions
Default solution folder, feel free to edit or delete it.
You can enjoy Pony services if: You are at least 21 years old You own a valid driver’s license for at least 1 year and it is released by any of the EU c...
Mon, 1 Oct, 2018 at 4:54 PM
Find your nearest Pony car and reserve it up to 30 minutes in advance with our app.
Mon, 1 Oct, 2018 at 4:56 PM
Pony Is flexible about where you start and end your rental around the city, there is an attractive standard price charged by the minute and you don’t have t...
Tue, 1 Dec, 2015 at 11:00 AM
Yes! You are not allowed to let others drive your Pony. This applies even if the other person is registered with us. If you break this rule you will ...
Tue, 1 Dec, 2015 at 11:05 AM
No, you don’t. You can end the rental immediately at any time and you remain flexible and independent. The only requirement is that you are within the opera...
Tue, 1 Dec, 2015 at 11:11 AM
The maximum duration of a rental session is 48 hours. If, however, your adventure travel exceeds 2 days, please notify the technical support service beforeh...
Mon, 1 Oct, 2018 at 4:58 PM
Yes, to start and end the rental with the GetPony app you need to be connected to the internet.
Tue, 1 Dec, 2015 at 11:16 AM
GetPony App is available for iOS (Version 9 or newer) and Android (Version 5 or newer). Windows Phone available as soon as Microsoft pays for the developmen...
Mon, 1 Oct, 2018 at 4:32 PM
Yes. In any vehicle we have added a multi-smartphone charging cable for you that allows to charge a wide variety of smartphone models.
Tue, 1 Dec, 2015 at 11:18 AM
Yes, as long as you bring your car into the operational perimeter at the end of the fare.
Mon, 1 Oct, 2018 at 5:09 PM